publishing.co.uk

Terms, refunds and guarantees

The short version: everything is free until you want your files. The files cost £29.99, and you're covered by two guarantees.

Who we are

The book studio at studio.publishing.co.uk is run by Prime and Jest Marketing Ltd, trading as publishing.co.uk. It is a company registered in England, number 10895458, with its registered office at 398 Coast Road, Pevensey Bay, East Sussex, England, BN24 6NY. To reach us, email hello@publishing.co.uk; a real person reads every message.

What is free

We never ask for a card to do any of this.

What you pay for

£29.99 including UK VAT, once, for each book. For that book you get:

After paying you can keep changing that book and download the new files as often as you like, at no extra cost. A different book is a new £29.99.

The checkout is run by Lemon Squeezy, our payment provider. It takes the payment, adds the right tax and sends your receipt. It first shows £24.99, the price before VAT; once you type a UK address, VAT of £5.00 is added, making £29.99. Outside the UK you pay £24.99 plus any tax your country charges.

Our two guarantees

Amazon-ready, or your money back If Amazon KDP turns down your paperback, Kindle or cover file for a formatting reason, forward us Amazon's message. We'll fix it free. If we can't, you get every penny back.
Formatting reasons are the things our files control: The guarantee doesn't cover Amazon turning a book down for what it says, for who owns the rights to it, or because details typed into Amazon don't match the book.
30-day money-back guarantee Not happy, for any reason? Email hello@publishing.co.uk within 30 days of paying and we'll refund you in full. No forms, no arguments.

Refunds go back the way you paid, through Lemon Squeezy. When a refund is made, that book's files are locked again, and the book stays in your account.

These guarantees are on top of your rights under UK consumer law, not instead of them.

Your book is yours

What we can't promise

We check every book against Amazon's print rules and against your own Word file, and we show you the result before you pay. We can't promise sales, reviews or rankings, and Amazon may change its rules after your files are made. If a change affects a book you have paid for, make it again in the studio at no cost, or tell us and we'll help.

If something goes wrong on our side, the most we are responsible for is the price you paid for that book, except where the law says otherwise.

The rest

These studio terms add to our main Terms of Service and Privacy Policy; for the studio, this page wins where they differ. They are governed by the law of England and Wales. If we change them, the new version applies to purchases made after the change, never to one you have already made.